Last Updated: 27/03/2024

Thank you for choosing DIGISOLLS for your SEO and Advertising services. We value your trust and are committed to providing you with top-quality services. However, we understand that circumstances may arise where a refund is requested. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.

1. Refund Eligibility

We offer refunds for our services under the following circumstances:

a. Failure to Provide Services: If we fail to deliver the agreed-upon services within the specified timeframe, you may be eligible for a full or partial refund, depending on the extent of the services not delivered.

b. Service Dissatisfaction: In the event that you are dissatisfied with our services due to reasonable grounds, you may request a refund. We will assess the situation on a case-by-case basis to determine the refund amount.

2. Refund Procedure

To request a refund, please follow these steps:

a. Contact our customer support team at [email protected] and provide the details of your refund request.

b. Our team will review your request and assess its eligibility based on the terms outlined in this refund policy.

c. If your request is approved, we will process the refund to the original payment method used for the purchase. Please allow 3 business days for the refund to reflect in your account.

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

a. Services that have already been delivered or completed.

b. Services where the agreed-upon scope has been fulfilled to a reasonable extent, and the client’s dissatisfaction is based on subjective expectations.

4. Cancellation Policy

If you wish to cancel your order before services are provided, please contact us as soon as possible. Depending on the progress of our work, you may be eligible for a partial refund. However, once services have been delivered, no refund will be issued for cancellations.

5. Modifications to Services

If you request modifications to the initially agreed-upon services, please note that this may affect refund eligibility. Any changes to the scope of work will be discussed with you, and adjustments to the refund policy may apply.

6. Contact Us

If you have any questions or concerns about our refund policy or wish to request a refund, please contact our customer support team at [email protected]